REFINED COOKIE POLICY

Last Updated: January 2025

Effective Date: January 1, 2025

1. What Are Elegant Cookies?

Cookies are small text files that are placed on your device when you visit our sophisticated platform. These digital elements help us provide you with a refined, personalized experience that matches the elegance of our service.

Think of cookies as your personal concierge - they remember your preferences, streamline your experience, and ensure that every interaction with Velvet Lotto Australia is as smooth and sophisticated as possible.

2. Types of Refined Cookies We Use

Essential Cookies

These sophisticated cookies are absolutely necessary for our platform to function elegantly. They enable core functionality such as:

• Secure account access and authentication
• Shopping cart functionality for ticket purchases
• Session management and security features
• Load balancing and performance optimization

These cookies cannot be disabled as they are essential for our refined service.

Performance & Analytics Cookies

These elegant cookies help us understand how you interact with our platform, allowing us to continuously refine your experience:

• Google Analytics for sophisticated usage insights
• Performance monitoring and optimization
• Error tracking and system improvements
• User journey analysis for enhanced elegance

Functional Cookies

These refined cookies remember your preferences and provide personalized features:

• Language and region preferences
• Display settings and theme choices
• Remembered login information (if chosen)
• Customized content and layout preferences

Marketing & Targeting Cookies

These sophisticated cookies enable us to deliver personalized content and elegant promotional offers:

• Personalized content recommendations
• Targeted promotional communications
• Social media integration features
• Cross-platform experience synchronization

3. Detailed Cookie Information

Cookie Name	Purpose	Duration	Type
velvet_session	Maintains your elegant session state	Session	Essential
velvet_auth	Secure authentication token	30 days	Essential
velvet_preferences	Remembers your refined settings	1 year	Functional
_ga	Google Analytics tracking	2 years	Analytics
velvet_marketing	Personalized content delivery	90 days	Marketing

4. Managing Your Elegant Cookie Preferences

You have sophisticated control over how cookies are used on our platform:

Browser Settings

Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Block third-party cookies
• Clear all cookies when closing the browser
• Set up warnings before cookies are stored

Our Refined Cookie Manager

We provide an elegant cookie management tool that allows you to:

• Accept or decline different categories of cookies
• Change your preferences at any time
• View detailed information about each cookie type
• Understand the impact of your choices on functionality

5. Third-Party Elegant Services

Some of our sophisticated features rely on trusted third-party services that may set their own cookies:

• Google Analytics: Provides refined usage insights
• Payment Processors: Secure transaction handling
• Customer Support: Enhanced help and chat features
• Content Delivery Networks: Optimized performance

These services have their own privacy policies and cookie practices, which we encourage you to review.

6. Impact of Disabling Cookies

While we respect your choice to disable cookies, please note that this may affect your refined experience:

• Some features may not function properly
• Personalization will be limited
• You may need to re-enter information repeatedly
• Performance may be reduced

7. Mobile App Sophisticated Tracking

Our mobile applications use similar technologies to cookies, including:

• Device identifiers for personalization
• Local storage for offline functionality
• Push notification tokens
• Analytics SDKs for performance monitoring

8. Updates to Our Refined Cookie Policy

We may update this cookie policy to reflect changes in technology or regulations. We will notify you of significant changes through:

• Email notifications to registered members
• Prominent notices on our platform
• Updated cookie consent banners

9. Contact Our Elegant Cookie Team

For questions about our cookie practices or to exercise your preferences, contact us:

• Email: cookies@velvetlotto.com.au
• Phone: 1800-VELVET-1
• Mail: Cookie Policy Team, Velvet Lotto Australia, Level 42, Collins Tower, Melbourne VIC 3000

Our sophisticated use of cookies is designed to enhance your refined gaming experience while respecting your privacy choices. Every digital interaction is crafted with the same elegance that defines Velvet Lotto Australia.